We make every effort to ensure that our items are 100% real, thanks to our dedicated team of authentication experts. Although we are constantly on the lookout to differentiate genuine from counterfeit, please bear in mind that our platform is also used by independent sellers. We try our very best to verify all items sold by independent sellers but as we have a very big volume of users uploading new items every day, we also encourage buyers to ask as many questions as possible, before purchasing an item. You can see if an item is sold by HEWI London or an independent seller on the item page. If you think something is not right, please get in touch through email@example.com as we take this very seriously and we will look into this for you as quickly as possible.